Frequently Asked Questions
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What Services Do You Offer?
We offer a variety of cleaning services to suit your needs, including:
Comprehensive Cleaning: Every visit includes a detailed, thorough clean—no add-ons or extra charges.
Move-In/Move-Out Cleaning: Perfect for preparing a home for new occupants or leaving it fresh for the next chapter.
Airbnb Turnover Services: Reliable and detailed cleaning to ensure your property is ready for guests.
Our goal is to provide consistent, high-quality cleaning that you can count on every time.
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Yes, we use eco-friendly cleaning products that are safe for your family and the environment.
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Our pricing starts for homes of 1,500 sq. ft. and is based on factors such as home size, the presence of pets, cleaning frequency, and the type of service (e.g., Airbnb turnovers, move-in/move-out).
We offer discounts for regular cleanings:
15% off for bi-weekly cleanings
20% off for weekly cleanings
For one-time cleanings, there is a +30% surcharge.
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We accept credit cards (3% fee), ACH (1% fee), Zelle, PayPal, and Venmo.
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Your satisfaction is our priority. If we missed something covered in your contract, please let us know within 24 hours. We’ll come back to fix it at no additional cost. Our team is committed to delivering high-quality service that meets your expectations, and we’ll work to ensure everything agreed upon in your contract is completed to your satisfaction.
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Yes, all of our cleaners undergo thorough background checks as part of our hiring process. We prioritize the safety and security of our clients by ensuring that every team member is trustworthy and professional. You can have peace of mind knowing your home is in good hands.
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Tipping is not required but is always appreciated as a way to show your appreciation for exceptional service. If you'd like to tip, you can do so in cash or via one of our accepted payment methods. Your gesture helps motivate our team to continue providing top-quality service.
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Yes, we are fully insured to protect both our clients and our team. Our insurance covers any damages or accidents that may occur during cleaning, giving you peace of mind while we work. You can trust that we take every necessary step to ensure a safe and secure service.
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Absolutely! We offer weekly, bi-weekly, and monthly cleaning options.
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Yes, we bring all necessary equipment and supplies.
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Yes, we’re happy to use your cleaning supplies, unless they are highly toxic or harmful. If you prefer specific products, just let us know ahead of time, and we’ll ensure our crew is ready to use them safely and effectively.
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Yes, we can use your vacuum if preferred, especially if it has a HEPA filter to better contain allergens. If not, our regularly cleaned equipment ensures minimal cross-contamination. Note, we can’t assist with maintenance or repairs if your vacuum malfunctions.
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After your first payment, you’ll get access to our convenient online portal. With just a few clicks, you can:
View your upcoming appointments
Check notes and cleaning details
Access invoices
Reschedule appointments (with at least 48 hours’ notice)
It’s all in one place to make managing your cleanings simple and hassle-free!
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Get your personalized quote today! Simply request one online or give us a call at (470) 795-0680. Once we hear from you, we’ll do a quick assessment and provide a tailored quote just for you. Our pricing is straightforward and based on your home’s size and cleaning frequency—no surprises, just clean!